strategy manager, Delivery Channel Operations (Remote) [United States]


 

Now Brewing – Strategy Manager! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

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As a Strategy Manager on our Channel Operations team, you will be responsible for leading the strategic network optimization of one of the fastest growing channels at Starbucks. You will also lead the strategy for how we empower our partners to provide the optimal Delivery experience for our customers.

A successful strategy manager develops and manages cross-functional program team members; can function and thrive during times of uncertainty and changing priorities, understands and effectively leverages the organization to accomplish business goals, and models and acts in accordance with Starbucks guiding principles.

As the strategy manager of Delivery channel operations, you will:

  • Develop and drive the Delivery network optimization strategy – You will drive short- and long-term strategy for how Starbucks supports the Delivery channel. Through a blend of analytics and partnership with our Digital Retail Experience and Market Planning teams, you will develop the criteria required to support a great Delivery experience for partners and customers.
  • Manage 3PP relationships – You will be responsible for managing our relationship with 3PP partners, including portfolio analysis, day-to-day operations, new store launches, etc.
  • Lead the development of store solutions for the Delivery channel – You will lead the development of new solutions that deliver best-in-class experiences to our partners and customers in the Delivery Channel, including collaborating and actively problem solving with cross-functional project teams to ensure timely and strong execution.
  • Cross-functional collaboration: You are able to connect the dots of all the different stakeholders and build relationships needed to effectively do the work.
  • Manage others – You will set goals for the work team and actively providing partners with coaching, feedback and development opportunities and modeling leadership behavior for the larger team.
  • Enjoy working on an energetic, fun team and have a clear ability to drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles. We are a newly formed team, and need partners who can take initiative and get excited about creating something new!


We’d love to hear from people with:

  • Strategic leadership in a cross-functional environment, 6-10 years
  • Retail operations experience, 3+ years
  • Progressive experience leading the development and implementation of new or existing solutions or strategies
  • Experience managing others, 3+ years
  • MBA Strongly preferred
The pay range for this position may be narrower than that displayed, depending on where the work is performed
Let us give you the opportunity to be part of something bigger than yourself. It’s time for you to #beapartner. Apply today!

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

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