The main purpose of the role is to manage poultry key accounts(KA) and provide VTS (Vaccination Technology and Services) to customers based on technical experiences and knowledge, and cooperate with cross functionally, especially poultry sales team in order to achieve business goals.
The Key Account Manager (KAM) is responsible for growing and managing business relationship with our key customers. This includes responsibilities for achieving the sales budget of identified accounts, executing the sales & marketing plans and leading the account planning and execution process via Customer Business Plans for customers.
Duties & Responsibilities:
- Set and execute KA Customer Business Plans in line with the local poultry business strategies in cooperation with the Product M., Technical M., sales team and Cx
- Identify customer needs and make mutually agreed proposals for solutions that leads to maximize business objectives and optimal key account intimacy
- Gather and assess competitive information, perform market and customer analysis.
- Attend internal and external meetings/congresses regarding the assigned product(s)/disease areas
- Communicate data from studies and other technical information to Business Segment members, technical colleagues, key customers, (key) opinion leaders and other relevant stakeholders
- Responsible for exchange of technical information regarding the assigned products in the country
- Provide ongoing VTS by regular customer site visit
- Provide in-depth technical training and consultation regarding the assigned product(s)/disease area(s) to country colleagues and key customers
- Assist the Business Segment Head in developing marketing strategies and brand plans for assigned product(s)
- Coordinate with Marketing and Sales team, and distributors to support them in product knowledge and activities
- Analyze market condition and competitor information to determine market requirements for in-line and new products
- Closely contact and cooperate with Region and Global teams as well as other departments of BIAHK in order to implement corporate goals and to create synergy
Requirements:
- Bachelor of Veterinary medicine or Animal health, Livestock related study
- Knowledge of poultry related disease, products and farm management
- Excellent Interpersonal and Communication Skills
- Skills to influence and effectively work with cross-functional departments
- Written and oral communication skills in English
- Data analysis, interpretation and presentation skills
- High integrity and ethical standards
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